Age Verification Learn how to say no It is a legal requirement for all licensed premises to ensure an age verification policy exists in relation to the supply of alcohol on their premise. Th...
Age Verification Learn how to say no It is a legal requirement for all licensed premises to ensure an age verification policy exists in relation to the supply of alcohol on their premise. This course enables you to fulfil your legal requirement by providing you with a ‘model age verification policy’ and explaining the procedures you need to follow in order to verify the age a...
Award for Underage Sales Prevention (AUASP) Know an illegal sale when you see one Gain the qualification you need to ensure you know the law with regards to age-restricted products. This course tea...
Award for Underage Sales Prevention (AUASP) Know an illegal sale when you see one Gain the qualification you need to ensure you know the law with regards to age-restricted products. This course teaches you about age restrictions; what they are and why we have them in place. You will also gain the skills needed to refuse underage sales confidently and understand the law and your responsibi...
Bribery Act Awareness How much is too much? Gain the knowledge and understanding needed to recognise and prevent bribery from happening, in your organisation, and how to create and implement an anti...
Bribery Act Awareness How much is too much? Gain the knowledge and understanding needed to recognise and prevent bribery from happening, in your organisation, and how to create and implement an anti-bribery policy and risk assessment. The law has changed; it can now make senior managers personally liable for any acts seen as bribery. Our course will bring you up to date on anti-bribery legisla...
Cask Marque Bar Excellence Raise the Bar with Cask Marque Designed by Cask Marque, legal experts and bar staff this is indispensible training for anyone working behind a bar. Service standards, the ...
Cask Marque Bar Excellence Raise the Bar with Cask Marque Designed by Cask Marque, legal experts and bar staff this is indispensible training for anyone working behind a bar. Service standards, the law and common issues are all covered. From providing your customers with the best possible service and complying with legal policies to stocking the bar and understanding the terminology use...
Cask Marque Cellar Management Look after equipment in the cellar and ensure beer remains in perfect condition from its delivery to being served with this online course in association with Cas...
Cask Marque Cellar Management Look after equipment in the cellar and ensure beer remains in perfect condition from its delivery to being served with this online course in association with Cask Marque. The cellar is the heart of your operation and so best practice needs to be adopted when it comes to the upkeep of it. This course will highlight how to maintain the upkeep of ...
Common Induction Standards Care with confidence Ensure you have the knowledge and understanding to care for clients in a safe and dignified manner with this course and you’ll begin your new ro...
Common Induction Standards Care with confidence Ensure you have the knowledge and understanding to care for clients in a safe and dignified manner with this course and you’ll begin your new role with confidence. The course looks at an employee’s role and responsibilities within the health and social care sector; health and safety procedures, equality measures and their importance as...
Communication Effective communication makes effective decisions Increase awareness, understanding and efficiency in your workplace through effective communication. Communication is essential within...
Communication Effective communication makes effective decisions Increase awareness, understanding and efficiency in your workplace through effective communication. Communication is essential within all aspects of life, especially in an environment where people find communicating difficult such as hospitals or care homes. Learners who successfully complete this course will gain a clear und...
COSHH - Control of Substances Hazardous to Health Warning! Failure to implement COSHH is costly. Protect your business, employees and those in your care by maintaining a safe, healthy workin...
COSHH - Control of Substances Hazardous to Health Warning! Failure to implement COSHH is costly. Protect your business, employees and those in your care by maintaining a safe, healthy working environment. Control Of Substances Hazardous to Health training is an important part of a health and safety officer's role and anyone working with dangerous substances. This course identifies the a...
Customer Service Skills Exceed customer expectations. Deal with difficult customers positively. Make the most from each customer visit. Excellent service and profit growth starts here. Exceed ...
Customer Service Skills Exceed customer expectations. Deal with difficult customers positively. Make the most from each customer visit. Excellent service and profit growth starts here. Exceed customer expectations and sustain repeat business with a well motivated, knowledgeable and up skilled workforce. This course will help you recognise what makes excellent customer service, unders...
Dementia Awareness Online Training Course Caring for dementia Increase your awareness and understanding of this debilitating condition and provide better care for people living with dementia. For m...
Dementia Awareness Online Training Course Caring for dementia Increase your awareness and understanding of this debilitating condition and provide better care for people living with dementia. For many families, carers and healthcare professionals dementia has become an increasing concern. The course will provide you with knowledge of the difficulties people with dementia face on a day-to-...
Disability Awareness Increasing workplace confidence The aim of this course is to help employees feel more confident in their dealings with disabled people by defining disability, reasonable...
Disability Awareness Increasing workplace confidence The aim of this course is to help employees feel more confident in their dealings with disabled people by defining disability, reasonable adjustments that can be made and providing goods and services. The Disability Discrimination Act has been replaced by The Equality Act 2010, the implications this has for employers is outlined in th...
Documentation and Record Keeping Document your way to efficiency Ensure you and your workforce comply with both legal and organisational requirements with this online course. Record keeping is an i...
Documentation and Record Keeping Document your way to efficiency Ensure you and your workforce comply with both legal and organisational requirements with this online course. Record keeping is an integral part of the health and social care sector. It is vital in the provision of safe and effective care. Validate your understanding of the different documentation and care records you need t...
Drugs Awareness Online Training Course The drugs don't work Minimise the risk to your business from drug use and dealing by ensuring your staff can spot trouble before it happens. After training y...
Drugs Awareness Online Training Course The drugs don't work Minimise the risk to your business from drug use and dealing by ensuring your staff can spot trouble before it happens. After training your staff will be able to spot the signs of drug use and behaviour that could indicate dealing. They’ll also learn how to handle it to minimise the risk to your business. The course looks ...
Emergency First Aid Awareness Take control By taking this online course you can become an Appointed Person, responsible for first aid requirements in your workplace. The minimum first aid requireme...
Emergency First Aid Awareness Take control By taking this online course you can become an Appointed Person, responsible for first aid requirements in your workplace. The minimum first aid requirement for all workplaces is to have an Appointed Person. The role of an Appointed Person is to manage first aid arrangements in the workplace; taking stock of and refilling the first aid box and ca...
Equality & Diversity Online Training Course Motivating workplaces Successful implementation of equality and diversity in the workplace ensures colleagues and staff are valued, motivated and trea...
Equality & Diversity Online Training Course Motivating workplaces Successful implementation of equality and diversity in the workplace ensures colleagues and staff are valued, motivated and treated fairly. Whether an employer or employee you have responsibilities in the workplace, and indeed outside it, to understand equality and diversity. The course looks at the principles of equali...
Fire Awareness Extinguish fire risks in your workplace Fire safety training is essential. With our online course you can ensure a safe environment for staff and customers with minimal downtime...
Fire Awareness Extinguish fire risks in your workplace Fire safety training is essential. With our online course you can ensure a safe environment for staff and customers with minimal downtime for training. For any employee carrying out or wishing to carry out the role of Fire Marshal of Fire Warden this course develops the skills you need to enforce fire regulations within the workplace....
Front of House Food Safety Online Training Course Be at the forefront of food handling The online course will enable front of house food handlers to conduct their day-to-day tasks effectively and mi...
Front of House Food Safety Online Training Course Be at the forefront of food handling The online course will enable front of house food handlers to conduct their day-to-day tasks effectively and minimise risk to customers quickly. The course emphasises the role of food server, the importance of maintaining food temperatures, personal hygiene and cleaning to protect against contamination, cross...
Front of House Health & Safety Frontline protection Front of House roles mean you’re responsible for customers’ welfare. This course gives you the knowledge and skills to minimise ri...
Front of House Health & Safety Frontline protection Front of House roles mean you’re responsible for customers’ welfare. This course gives you the knowledge and skills to minimise risk and prevent accidents. Designed for customer-facing roles the course provides an overview of key legislation and details safety management processes, risk assessment, ergonomics, work station desi...
HACCP Hazard Analysis Critical Control Point Minimise risk to your customers, caused by bad hygiene practices and contamination, by implementing a food safety management system in your workplace. ...
HACCP Hazard Analysis Critical Control Point Minimise risk to your customers, caused by bad hygiene practices and contamination, by implementing a food safety management system in your workplace. This course identifies control procedures that can be implemented in your workplace and will help you gain a thorough understanding of HACCP principles and how to apply them to your business. I...
HEALTH & SAFETY AWARENESS LEVEL 2 Creating a safe working environment The health and social care sector is one of the most demanding sectors to work in and therefore it is important for em...
HEALTH & SAFETY AWARENESS LEVEL 2 Creating a safe working environment The health and social care sector is one of the most demanding sectors to work in and therefore it is important for employees to realise how to balance their work-life relationship and avoid illnesses including stress. The course covers everything you need to know to minimise risk in the workplace and keep ev...
INFECTION PREVENTION & CONTROL Infection; break the cycle Minimise the risk of infection in your workplace by raising your knowledge and awareness of infections, common to the health and s...
INFECTION PREVENTION & CONTROL Infection; break the cycle Minimise the risk of infection in your workplace by raising your knowledge and awareness of infections, common to the health and social care sector, and the measures needed to control them. As infections within the sector have been on the increase for a number of years it is vital that everyone involved in this industry increas...
INTERVIEW SKILLS ONLINE E-LEARNING COURSE Often seen as the toughest part of the employment process, this course will give you all the skills and techniques to interview and then hi...
INTERVIEW SKILLS ONLINE E-LEARNING COURSE Often seen as the toughest part of the employment process, this course will give you all the skills and techniques to interview and then hire with confidence. The course uses video, animation and voice-overs to teach you how to manage every stage of the recruitment process and how to conduct effective interviews. Suitable for empl...
Food for thought Gain the qualification that demonstrates you have the knowledge needed to prepare, cook and handle food safely. Make sure your customers are in safe hands by training your st...
Food for thought Gain the qualification that demonstrates you have the knowledge needed to prepare, cook and handle food safely. Make sure your customers are in safe hands by training your staff in Food Safety. Use our online platform to ensure you are fully covered without sacrificing time away from the kitchen. This course is suitable for all food handlers involved in the preparation, c...
LEVEL 2 HEALTH & SAFETY Your first aid box will be gathering dust after taking this course The course covers everything you need to know to keep everyone safe and minimise risk. This is an...
LEVEL 2 HEALTH & SAFETY Your first aid box will be gathering dust after taking this course The course covers everything you need to know to keep everyone safe and minimise risk. This is an essential course for everyone at all levels. Avoid loss of earnings and risk to your staff with a couple of clicks. Designed for employees working within any sector this course provides you ...
MANUAL HANDLING Helping to position you correctly Avoid injuries in the workplace by learning best practices for lifting, carrying and a host of other activities, which when carried out correc...
MANUAL HANDLING Helping to position you correctly Avoid injuries in the workplace by learning best practices for lifting, carrying and a host of other activities, which when carried out correctly will ensure no time is lost due to unnecessary injury. This course is aimed at employees who have to carry out moving or lifting activities as part of their job role. It ensures employees a...
SAFEGUARDING OF VULNERABLE ADULTS (SOVA) Protect them first with knowledge Recognise the signs of abuse early and you could save someone from further harm. Abuse is a sensitive a...
SAFEGUARDING OF VULNERABLE ADULTS (SOVA) Protect them first with knowledge Recognise the signs of abuse early and you could save someone from further harm. Abuse is a sensitive and traumatic issue for all involved, but knowing how to identify and deal with abuse is essential when entrusted with the care of vulnerable people. Upon completing this course you will have the know...
SALPS Prop up the bar with compliance through our SALPS course As of 2007 all staff selling or serving alcohol in Scotland must have at least two hours training. This online course ful...
SALPS Prop up the bar with compliance through our SALPS course As of 2007 all staff selling or serving alcohol in Scotland must have at least two hours training. This online course fulfils the legislative requirements for all staff selling or serving alcohol in Scotland. Staff can complete this necessary training from home, before they start working for you, ensuring they are...
Staff Appraisal Skills Develop your workforce through effective communication and performance review. Your support enhances their motivation and encourages productivity. Providing productive apprai...
Staff Appraisal Skills Develop your workforce through effective communication and performance review. Your support enhances their motivation and encourages productivity. Providing productive appraisals can improve employee motivation and performance. This course, suitable for both managers and supervisors, will help you recognise the benefits of effective appraisals and understand how you can t...